Finding a company for an end of Tenancy clean, regular cleaning or housekeeping can be a minefield. A Google search will uncover thousands, if not tens of thousands of cleaning companies and cleaning services. Posting on Facebook to try and find a local recommended cleaner can also result in lots of replies but how do you know if they are any good?
Even when you narrow this huge selection down and start the process of getting quotes and service guarantees, it is highly likely the prices you are quoted will vary hugely, from what appears to be ridiculously cheap to amazingly expensive.
Price is not always indicative of the service you receive. Before making your choice and spending your hard earned money there are a few things you should take into account.
Firstly, how does the cleaner want to be paid? A cash in hand option might sound cheaper and convenient, but experience shows, people working on a cash in hand basis are more likely to be unreliable. There is nothing worse than expecting a cleaner to arrive only for them to cancel at the last minute.
Does the cleaner have references? Are they insured? Good references and proof of insurance are a good indicator as to whether or not a cleaner/cleaning company is experienced and professional. Insurance cover is important as accidents can and do happen.
If you are booking an end of Tenancy cleaning service, what guarantees do the cleaning company provide? In reality if the cleaning is being carried out to the expected standard there should be no need for a cleaner to revisit a property, but unfortunately, the cleaning industry is generally unregulated and there are no set standards.
If you undertake a Google search or receive a referral from Instagram or Facebook, check the company out by visiting their website. Have a good read of the content to establish the depth of their knowledge and experience. If you are unsure, give them a call and speak to someone who is responsible for customer service/operations. The content of the website is just as important as the style. You will come across lots of websites that look good. However, this is not always indicative of a good cleaning service.
There are huge variations in what cleaning companies charge. The highest price does not guarantee the best result and likewise the lowest price does not mean you should expect the worst outcome. However, most of the time a price which seems ‘too good to be true’ will often result in disappointment. Conversely, our experience and research has shown the highest quote/price is certainly no guarantee that you will receive the best service.
If you are a Tenant or a Landlord looking for an end of Tenancy or Pre-Tenancy clean, recommendations from an Estate/Letting Agent can be a good source. If you are looking for a regular cleaner a neighbour or friend could be a good starting point.
There is an element of luck involved finding the best cleaning service. Here at 1 Hour A Week all of our team are trained to the very highest standard to ensure our clients get the best results at the right price. If you employ a cleaning service and everything is perfect and you are happy with the results, not only have you found a good cleaner you have also found value for money!
